Privacy Policy

Effective Date: June 1st, 2026

Website: kikifixloose.com

KikiFixLoose.com ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, place an order, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Data Controller

KikiFixLoose.com

Email: [email protected]

Website: https://kikifixloose.com

2. Information We Collect

Information You Provide

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Company name (if applicable)

  • Order history

  • Customer support communications

Payment Information

Payments are processed securely through Stripe.

We do not store complete payment card details on our servers.

Payment information is processed according to Stripe's Privacy Policy.

Automatically Collected Information

We may collect:

  • IP address

  • Device identifiers

  • Browser information

  • Operating system

  • Referral URLs

  • Website activity

  • Shopping behavior

  • Cookie identifiers

3. Technologies We Use

Our website uses:

Google Analytics

We use Google Analytics to understand how visitors use our website and improve user experience.

Google Analytics may collect:

  • Device information

  • Pages viewed

  • Session duration

  • Approximate location

Meta Pixel

We use Meta Pixel to:

  • Measure advertising effectiveness

  • Create custom audiences

  • Improve marketing campaigns

  • Deliver relevant advertisements

Meta may collect information regarding your interactions with our website.

Cookies

We use:

  • Essential Cookies

  • Functional Cookies

  • Analytics Cookies

  • Advertising Cookies

Users located in jurisdictions requiring consent will be asked to provide cookie preferences before non-essential cookies are activated.

4. Legal Basis for Processing (GDPR & UK GDPR)

Where applicable, we process personal data under one or more of the following legal bases:

Contractual Necessity

To:

  • Process orders

  • Deliver products

  • Provide customer support

Legitimate Interests

To:

  • Improve website performance

  • Prevent fraud

  • Maintain security

Consent

For:

  • Marketing communications

  • Advertising cookies

  • Analytics cookies where required

Legal Obligations

To comply with applicable laws and regulations.

5. How We Use Your Information

We may use personal information to:

  • Process transactions

  • Fulfill orders

  • Provide customer support

  • Improve our services

  • Send order confirmations

  • Detect fraud

  • Maintain website security

  • Analyze website performance

  • Comply with legal obligations

  • Conduct marketing activities where permitted

6. Sharing Your Information

We may share personal information with:

Payment Providers

  • Stripe

Shipping Providers

  • Postal carriers

  • Courier companies

Technology Providers

  • Hosting providers

  • Analytics services

  • Email providers

  • Security providers

Advertising Partners

  • Meta Platforms

  • Google

Legal Authorities

When required by law or to protect our legal rights.

We do not sell personal information.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards including:

  • Standard Contractual Clauses (SCCs)

  • Contractual protections

  • Security measures

to protect personal data.

8. Data Retention

We retain information only as long as necessary for:

  • Order fulfillment

  • Tax obligations

  • Accounting requirements

  • Legal compliance

  • Dispute resolution

Retention periods may vary depending on applicable laws.

9. Security Measures

We maintain reasonable administrative, technical, and physical safeguards including:

  • SSL encryption

  • Secure hosting environments

  • Access controls

  • Security monitoring

However, no system can guarantee absolute security.

10. Your Privacy Rights

European Union and United Kingdom

You may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Delete personal data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

California Residents

Subject to applicable law, California residents may have rights to:

  • Know what personal information is collected

  • Request deletion

  • Correct information

  • Limit certain uses of personal information

Canadian Residents

Canadian residents may request access to or correction of personal information in accordance with applicable privacy laws.

11. Marketing Communications

If you subscribe to marketing communications, we may send:

  • Product updates

  • Promotions

  • Newsletters

You may unsubscribe at any time using the unsubscribe link included in emails.

Transactional communications related to purchases may still be sent.

12. Children's Privacy

Our services are not directed to individuals under 13 years of age.

We do not knowingly collect personal information from children.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted on this page.

The updated date at the top of this Policy will indicate when revisions were made.

15. Contact Us

For privacy-related questions or requests:

Email: [email protected]

Website: https://kikifixloose.com

Privacy Policy